Privacy Policy

Hope Cleaning LLC

Hope Cleaning LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, services, and communications.

We may collect the following information when you contact us, request a quote, book a service, or communicate with us:

• Name
   
• Phone number
   
• Email address
   
• Service address
   
• Service details and preferences
   

We use the information collected to:

• Provide residential and commercial cleaning services
   
• Respond to inquiries and provide quotes
   
• Schedule and manage cleaning appointments
   
• Send service-related updates, reminders, and notifications
   
• Improve our services and customer experience
   

By providing your phone number, you consent to receive service-related messages such as appointment reminders, service updates, and customer support communications.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service or messaging delivery, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.

You may request to update or correct your personal information by contacting us directly.
You may opt out of SMS communications at any time by replying STOP to any message.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Hope Cleaning LLC
Residential & Commercial Cleaning Services
Nashville, Franklin, Hendersonville